Now Hiring

491 North Freedom Blvd. Provo, UT 84601

801-373-5044- (Fax) 801-373-5094

Receptionist 70% Secretary 30%

-exempt (20 hours/week)

Retirement Benefits

Supervisor: Sandra M. Curcio

Employee: Unknown

A performance based evaluation will be conducted yearly based on the following job description Each Monday by 5:00 p.m. submit to the Executive Director a completed Personal Activity Report (PAR).

What has been accomplished in the past week
Address specific areas from task evaluations below
What the goals are for the coming week

Report mileage used (and for what purpose) by submitting required form to Supervisor before each payroll period. Task 1: Provide Receptionist Duties for Ability 1^st Utah Methods:

Manages the reception area to ensure effective telephone and front line communications both internally and externally to maintain a professional image.
Answer all incoming phone calls during work hours
Take messages, transfer callers to voicemail for other staff members
Be educated on Ability 1^st Utah services
Take phone calls from consumers and the public who are from the Latin population
Increase knowledge in services provided by community agencies and organizations
Increase ability to refer individuals from the community to requested agencies services
Provide information to callers and persons coming to the center, and refer to proper Agencies
Greet the public and provide education of the services provided by Ability 1^st Utah
Set up appointments for Independent Living Specialist as requested for existing consumers
Record all information and referral contacts including follow-up services in the CIL Suite system
Give referrals of new consumers to Case Management Supervisor for processing
Data entered into CIL Suite must be entered in with 100% accuracy
Data not entered into the CIL Suite system accurately will have to be corrected by the employee
Solutions to correct data will have to be discussed with supervisor then corrected by employee
Information and Referral to consumer

Evaluation:

Track new consumer referrals received each week, submit in weekly report
Report all activities accomplished in Personal Activity Report (PAR) submit to supervisor

Task 2: Complete Secretarial duties for Executive Director Methods:

Ensure operation of office equipment by completing preventative maintenance requirements, approved by the Executive Director
Maintain and track Ability 1^st Utah fixed asset inventory lists
Track and complete all necessary updates and changes to asset inventory
Tag all the appropriate equipment with inventory tags
Assist Executive Director in developing the Annual retreat training agenda
Coordinate activities necessary to plan and organize annual retreat
Contact vendors to order food and supplies for the annual retreat
Assist Executive Director in developing training manual for Annual Retreat
Contact Vendors annually for all office maintenance activities (examples) carpet cleaning, window cleanings, bug spray.
Assist Executive Director in re-organizing office space.
Assist Executive Director in Fundraising activities.
Manage Closed Consumer Service Records.

Evaluation:

Report activities accomplished in weekly Personal Activity Report (PAR) submit to supervisor

Task 3: Restock Requested Office Supplies Methods:

Use the AT Database to fill all employee requests for office supplies from existing supplies inventory
Order all requested office supplies using Purchase Orders approved by the Executive Director using the AT database system.
Add all newly purchased items to the inventory
Track all packing slips of all newly delivered packages for accuracy of delivery, alert supervisor when packages arrive
Submit completed packing slips to supervisor
Track all incoming packages and take required paper work to Accountant

Evaluation:

Report all activities accomplished in Personal Activity Report (PAR) submit to supervisor

Task 4: Complete Other Tasks as Assigned Methods:

In collaboration with supervisor, complete tasks as assigned by Executive Director

Evaluation:

Report on assigned tasks at staff meeting

Minimum Qualifications:

High School Diploma
Two years experience working in an office
Two years experience working with people with disabilities
Good computer skills (MS Word, Excel, Access, Power point)
Good communication skills oral and written
Good public relations and organizational skills
Must maintain a professional image at all times.
Must have great customer services skills.
Ability to provide own reliable local transportation
Individuals with a personal experience with a disability may be given preference over others with equal skills
Bilingual in Spanish and English required

In compliance with the Americans with Disabilities Act the following represents the Physical/Environmental Demands. In all cases, reasonable accommodations will be considered.

This position requires a majority of the workday spent sitting with some standing and walking performed. Weights of objects to be lifted, carried, pushed or pulled rarely exceed 24 pounds. Movements such as climbing, balancing, stooping, crouching, twisting, bending, reaching, handling, fingering, and feeling are sometimes required. Use of the hands, wrists and fingers is sometimes required. Audio, visual and verbal functions are vital aspects to performing this position. The workday is spent some indoors and some outdoor activities in performing this position.

This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the position. While it is intended to be an accurate reflection of the job requirements, Ability 1^st Utah reserves the right to modify, add or remove duties as necessary. A (BCI) background check will be required as a condition of employment.

Purpose: Responsible for greeting Ability 1^st Utah visitors, answering the phone and redirecting callers, providing light options counseling, maintaining fixed assets, and ordering office supplies.

Employee Grievances Reported to Sandra Curio

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