Now Hiring

491 North Freedom Blvd. Provo, UT 84601

801-373-5044- (Fax) 801-373-5094

Receptionist 70% Secretary 30% 

-exempt (20 hours/week)

Retirement Benefits

Supervisor: Sandra M. Curcio

Employee: Unknown

A performance based evaluation will be conducted yearly based on the following job description Each Monday by 5:00 p.m. submit to the Executive Director a completed Personal Activity Report (PAR).

  • What has been accomplished in the past week
  • Address specific areas from task evaluations below
  • What the goals are for the coming week

Report mileage used (and for what purpose) by submitting required form to Supervisor before each payroll period. Task 1: Provide Receptionist Duties for Ability 1st Utah Methods:

  • Manages the reception area to ensure effective telephone and front line communications both internally and externally to maintain a professional image.
  • Answer all incoming phone calls during work hours
  • Take messages, transfer callers to voicemail for other staff members
  • Be educated on Ability 1st Utah services
  • Take phone calls from consumers and the public who are from the Latin population
  • Increase knowledge in services provided by community agencies and organizations
  • Increase ability to refer individuals from the community to requested agencies services
  • Provide information to callers and persons coming to the center, and refer to proper Agencies
  • Greet the public and provide education of the services provided by Ability 1st Utah
  • Set up appointments for Independent Living Specialist as  requested  for existing consumers
  • Record all information and referral contacts including follow-up services in the CIL Suite system
  • Give referrals of new consumers to Case Management Supervisor for processing
  • Data entered into CIL Suite  must be entered in with 100% accuracy
  • Data not entered into the CIL Suite system accurately will have to be corrected by the employee
  • Solutions to correct data will have to be discussed with supervisor then corrected by employee
  • Information and Referral to consumer


  • Track new consumer referrals received each week, submit in weekly report
  • Report all activities accomplished in Personal Activity Report (PAR) submit to supervisor

Task 2: Complete Secretarial duties for Executive Director Methods:

  • Ensure operation of office equipment by completing preventative maintenance requirements, approved by the Executive Director
  • Maintain and track  Ability 1st Utah fixed asset inventory lists
  • Track and complete all necessary updates and changes to asset inventory
  • Tag all the appropriate equipment with inventory tags
  • Assist Executive Director in developing the Annual retreat training agenda
  • Coordinate activities necessary to plan and organize annual retreat
  • Contact vendors to order food and supplies for the annual retreat
  • Assist Executive Director in developing training manual for Annual Retreat
  • Contact Vendors annually for all office maintenance activities (examples) carpet cleaning, window cleanings, bug spray.
  • Assist Executive Director in re-organizing office space.
  • Assist Executive Director in Fundraising activities.
  • Manage Closed Consumer Service Records.


  • Report activities accomplished in weekly Personal Activity Report (PAR) submit to supervisor

Task 3: Restock Requested Office Supplies Methods:

  • Use the AT Database to fill all employee requests for office supplies from existing supplies inventory
  • Order all requested office supplies using Purchase Orders approved by the Executive Director using the AT database system.
  • Add all newly purchased items to the inventory
  • Track all packing slips of all newly delivered packages for accuracy of delivery, alert supervisor when packages arrive
  • Submit completed packing slips to supervisor
  • Track all incoming packages and take required paper work to Accountant


  • Report all activities accomplished in Personal Activity Report (PAR) submit to supervisor

Task 4: Complete Other Tasks as Assigned Methods: 

  • In collaboration with supervisor, complete tasks as assigned by Executive Director


  • Report on assigned tasks at staff meeting

Minimum Qualifications:

  • High School Diploma
  • Two years experience working in an office
  • Two years experience working with people with disabilities
  • Good computer skills (MS Word, Excel, Access, Power point)
  • Good communication skills oral and written
  • Good public relations and organizational skills
  • Must maintain a professional image at all times.
  • Must have great customer services skills.
  • Ability to provide own reliable local transportation
  • Individuals with a personal experience with a disability may be given preference over others with equal skills
  • Bilingual in Spanish and English required

In compliance with the Americans with Disabilities Act the following represents the Physical/Environmental Demands. In all cases, reasonable accommodations will be considered.

This position requires a majority of the workday spent sitting with some standing and walking performed. Weights of objects to be lifted, carried, pushed or pulled rarely exceed 24 pounds. Movements such as climbing, balancing, stooping, crouching, twisting, bending, reaching, handling, fingering, and feeling are sometimes required. Use of the hands, wrists and fingers is sometimes required. Audio, visual and verbal functions are vital aspects to performing this position. The workday is spent some indoors and some outdoor activities in performing this position.

This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the position. While it is intended to be an accurate reflection of the job requirements, Ability 1st Utah  reserves the right to modify, add or remove duties as necessary. A (BCI) background check will be required as a condition of employment.

Purpose: Responsible for greeting Ability 1st Utah  visitors, answering the phone and redirecting callers, providing light options counseling, maintaining fixed assets, and ordering office supplies.

Employee Grievances Reported to Sandra Curio

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