3 Strike System
After 3 strikes you will not be eligible to receive transportation from us for 3 months (starting from the last strike).
Examples of Strikes:
- You don’t cancel transportation BEFORE the driver calls or they are already picking up people.
- Driver waits outside your home or location for more than 5 minutes.
- You don’t clean up after yourself.
- Disruptive behavior in the van.
- Refusal to listen to the driver.
- Other forms of miconduct.
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